Privacy & Security
We are committed to protecting your privacy. We only use the information that we collect about you lawfully (in accordance with the UK Data Protection Act 1998). We collect information for 2 reasons: to provide you with the best service by logging the settings and items you want to store on the main site and secondly to process your orders.
We will not
- email marketing materials unless we have your consent
- supply our user information to any third parties
We store no personal information if you are not logged in. The type of information we will collect about you if you log in or purchase items includes:
- Your name
- Email address
- Your user configurations and settings
- Your passwords and usernames
- Your address
- Your telephone number
- Items in your basket
We will strive to minimise the information we collect in all cases. Scran does not store any details about your credit or debit cards ever. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing Neil Fraser. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
Cookies are bits of information we store on your computer to make the website easier to use. These may be settings [the fact you are logged in and can access full functionality]; or items in your basket when shopping; or to help us collate anonymous data on usage of the site to plan improvements. We only set cookies for these reasons. Cookies cannot allow us access to your files on your computer. You can stop Scran setting cookies but this will prevent parts of the site working.
Scran's site is secured by a hardware Firewall. Your information is stored in a database behind this to ensure confidentiality. The database system is password protected and only staff associated with the processing of your information may access the system.
In the shop, customer's purchase details are processed directly by the Royal Bank of Scotland WorldPay System using an SSL+ (Secure Socket Layer) Level 3 system and TLS (Transport Layer Security).
Scran does not store any details about your credit or debit cards ever.
The privacy and security officer is Graham Turnbull.